Privacy Policy
Total Parcel Service respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
Information We Collect
We may collect personal information including:
NameCompany namePhone numberEmail addressPickup and delivery addressesShipment details and special instructionsHow We Use Your Information
Your information is collected for the purpose of:
Providing medical, pharmaceutical, and logistics servicesCoordinating pickups and deliveriesCommunicating with you regarding bookings and enquiriesIssuing proof of delivery (POD) and service documentationDisclosure of Information
We do not sell or rent your personal information. Information may only be shared with trusted logistics partners where necessary to complete a delivery or where required by law.
Data Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, or disclosure.
Access and Corrections
You may request access to or correction of your personal information by contacting us.
Contact
Email: bookings@totalparcelservice.com.au
Information We Collect
We may collect personal information including:
NameCompany namePhone numberEmail addressPickup and delivery addressesShipment details and special instructionsHow We Use Your Information
Your information is collected for the purpose of:
Providing medical, pharmaceutical, and logistics servicesCoordinating pickups and deliveriesCommunicating with you regarding bookings and enquiriesIssuing proof of delivery (POD) and service documentationDisclosure of Information
We do not sell or rent your personal information. Information may only be shared with trusted logistics partners where necessary to complete a delivery or where required by law.
Data Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, or disclosure.
Access and Corrections
You may request access to or correction of your personal information by contacting us.
Contact
Email: bookings@totalparcelservice.com.au
Terms of Use
Terms of Use
These Terms of Use govern the use of the Total Parcel Service website and services.
Services
Total Parcel Service provides medical, pharmaceutical, pathology, laboratory, and time-critical logistics services across Perth and Australia-wide locations through direct and partner-based transport networks.
Service Limitations
While we take all reasonable care in handling consignments, delivery times and outcomes may be affected by external factors including weather, traffic, airline schedules, and third-party carrier delays.
Shipments
Customers are responsible for ensuring that:
All shipment details are accurateGoods are appropriately packaged for transportAny temperature, handling, or time requirements are clearly declared at the time of bookingLiability
To the maximum extent permitted by law, Total Parcel Service is not liable for indirect, incidental, or consequential loss arising from service delays or disruptions.
Our liability for loss or damage to goods is limited to the value declared at the time of booking, where applicable.
Prohibited Items
We do not transport illegal goods, hazardous materials, or any items restricted under Australian law.
Intellectual Property
All content on this website, including text, branding, logos, service descriptions, and design elements, is the property of Total Parcel Service unless otherwise stated. Unauthorised copying, reproduction, distribution, or use of any content from this website is strictly prohibited without prior written permission.
Use of Website
You agree not to misuse this website, attempt to gain unauthorised access, or interfere with its operation.
Changes to Terms
We may update these Terms of Use at any time without prior notice. Continued use of the website indicates acceptance of updated terms.
Contact
bookings@totalparcelservice.com.au
These Terms of Use govern the use of the Total Parcel Service website and services.
Services
Total Parcel Service provides medical, pharmaceutical, pathology, laboratory, and time-critical logistics services across Perth and Australia-wide locations through direct and partner-based transport networks.
Service Limitations
While we take all reasonable care in handling consignments, delivery times and outcomes may be affected by external factors including weather, traffic, airline schedules, and third-party carrier delays.
Shipments
Customers are responsible for ensuring that:
All shipment details are accurateGoods are appropriately packaged for transportAny temperature, handling, or time requirements are clearly declared at the time of bookingLiability
To the maximum extent permitted by law, Total Parcel Service is not liable for indirect, incidental, or consequential loss arising from service delays or disruptions.
Our liability for loss or damage to goods is limited to the value declared at the time of booking, where applicable.
Prohibited Items
We do not transport illegal goods, hazardous materials, or any items restricted under Australian law.
Intellectual Property
All content on this website, including text, branding, logos, service descriptions, and design elements, is the property of Total Parcel Service unless otherwise stated. Unauthorised copying, reproduction, distribution, or use of any content from this website is strictly prohibited without prior written permission.
Use of Website
You agree not to misuse this website, attempt to gain unauthorised access, or interfere with its operation.
Changes to Terms
We may update these Terms of Use at any time without prior notice. Continued use of the website indicates acceptance of updated terms.
Contact
bookings@totalparcelservice.com.au